Our Policies

Kohn’s Shipping Policy

  • Kohn’s ships product every Monday, Tuesday and Wednesday, excluding Jewish Holidays and the day before Jewish Holidays. Orders received by 4:00 PM CST on Tuesday will be shipped Wednesday. Orders received Wednesday through Sunday will ship the following Monday.
  • Kohn’s Kosher Market ships via UPS. You may choose between Standard Overnight (delivery the next business day by 4pm EST) or 2nd day delivery, which is much more economical.
  • Kohn’s uses the best shipping cartons and ice packs to ensure freshness at delivery.
  • There is a minimum $100 product purchase amount for this web site. If your purchases (not including shipping charges) are less than $100 you will be prompted to re-process your order to meet the $100 minimum.
  • All orders shipped in the State of Missouri will be charged sales tax at the rate of 7.675%
  • All weights and shipping costs on your shopping cart are approximate. Your final billing and shipping costs will be based on the final, actual weight of your order.
  • Shipping is calculated by weight not by volume, therefore, there may be an adjustment to the shipping rate if an additional box is needed from your grocery or butcher order. In addition, shipping weights and costs calculated on the web site are approximate. You will be billed for the actual weight and shipping cost of your order after it is filled.

Kohn’s Refund Policy

  • All payments are final and no refunds will be processed.

Kohn’s Privacy Policy

  • We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Kohn’s Security Policy

  • Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.